1. Who We Are
This privacy policy applies to the website warmhollow.org, operated by Warm Hollow Publishing Inc., 47 Rideau St, Ottawa, ON K1N 5W9, Canada (BN: 748 391 026 RT0001). For privacy-related questions, contact info@warmhollow.org.
2. Information Collected
Contact Form Submissions
When you submit the contact form on this site, we collect the phone number, name, and email address you provide. This information is used solely to respond to your inquiry. It is not sold, shared with third parties, or used for marketing purposes.
Server Logs
Standard web server logs record IP addresses, browser type, referring URL, pages visited, and timestamps when you access this site. These logs are retained for up to 90 days for security and diagnostic purposes. They are not shared with third parties except where required by Canadian law.
Cookies
This site uses a single first-party cookie to record whether you have accepted or rejected the cookie consent prompt. No third-party tracking cookies, advertising cookies, or analytics cookies are set by this site. The consent cookie expires after 365 days.
3. Legal Basis for Processing
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), we process personal information on the basis of your consent (for contact form submissions and the cookie preference) and our legitimate interest in maintaining secure server infrastructure (for server logs).
4. Data Retention
- Contact form submissions: retained for up to 24 months, then deleted
- Server logs: retained for 90 days
- Cookie consent record: stored locally in your browser for 365 days
5. Your Rights Under PIPEDA
You have the right to access personal information we hold about you, to correct inaccurate information, and to withdraw consent for processing. To exercise these rights, contact info@warmhollow.org. We will respond within 30 days.
6. External Links
Articles on this site include links to external websites including government resources (nrc.canada.ca, natural-resources.canada.ca), standards organizations (csagroup.org), and WETT Inc. (wettinc.ca). These sites have their own privacy policies. Warm Hollow Publishing Inc. is not responsible for the privacy practices of external sites.
7. Children's Privacy
This site is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information through this site, contact us at info@warmhollow.org and we will delete it.
8. Security
Contact form submissions are transmitted over HTTPS. We do not store payment information. Reasonable technical and organizational measures are in place to protect personal information against unauthorized access, disclosure, or loss.
9. Changes to This Policy
This policy may be updated when legal requirements change or when the site's data practices change. The effective date at the top of this page will be updated accordingly. Continued use of the site after an update constitutes acceptance of the revised policy.
10. Contact
For any privacy-related questions or requests: info@warmhollow.org | +1 (613) 555-0192 | 47 Rideau St, Ottawa, ON K1N 5W9, Canada.